Free Delivery on orders above ₹999
Customer care

Shipping Across India

From our warehouse to your doorstep, here's everything about how and when your order arrives — clear timelines, free delivery over ₹999, and tracking every step of the way.

3–7 days

Typical delivery

₹999+

Free shipping

Pan-India

Serviceable

At a glance

What to expect from delivery

The key things to know before and after you place an order.

Quick processing

We pack and dispatch orders within 1–2 business days so they start moving fast.

3–7 day delivery

Most orders arrive within 3–7 business days, depending on your PIN code.

Free over ₹999

Delivery is free on every order above ₹999. A small flat fee applies below that.

Live tracking

Get a tracking link by email and SMS the moment your order ships.

Order journey

From checkout to your doorstep

Four stages take your shoes from our shelves to your feet.

1

Ordered

You place your order and we confirm it instantly by email. UPI payers get an instant 10% off at this stage.

2

Packed

Within 1–2 business days we carefully pack and quality-check your pair, ready for dispatch.

3

Shipped

Your order leaves our warehouse and a tracking link arrives by email and SMS so you can follow along.

4

Delivered

Your shoes reach your doorstep, typically within 3–7 business days of ordering. Time to lace up.

Shipping charges

  • Free deliveryon all orders above ₹999 – no code required.
  • A transparent flat fee applies to orders below ₹999, shown clearly at checkout.
  • No hidden surprises – the price you see at checkout is the price you pay.

Where we deliver

  • We ship across India to most serviceable PIN codes.
  • Prefer to shop in person? Visit our offline store in Pune.
  • PIN code not serviceable at checkout? Reach out and we'll try to help.

How delivery works in detail

We've designed shipping to be predictable and stress-free. From the moment you check out to the knock on your door, here's what happens behind the scenes.

Order processing

Orders are processed within 1–2 business days. Anything placed on a weekend or public holiday is picked up on the next working day. During major sales, processing may take a little longer – we'll always keep you posted.

Tracking your parcel

As soon as your order ships, we send a tracking link by email and SMS. You can follow your parcel's progress in real time and see its estimated delivery date at every stage.

If a delivery is missed

Our courier partners usually make multiple delivery attempts. If a parcel can't be delivered – for example, no one is available or the address needs a correction – it's held safely and we'll reach out to arrange redelivery. If a parcel is returned to us as undeliverable, we'll contact you to reship it or process a refund.

Changed your mind after it arrives?

No problem – our easy 7-day returns & exchanges have you covered. And remember, paying by UPI earns you an instant 10% discount at checkout.

Need help with an order?

Our team is here Mon–Sat, 10:00 AM – 7:00 PM IST. Call +91 91496 88402 or email info@shoeshub.inand we'll be glad to help.

Ready to find your next pair?

Free delivery over ₹999, an instant 10% UPI discount, and easy 7-day returns — there's never been a better time to shop.